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Our
Exchange Policy
This Exchange Policy is recommended by National Bridal
Service, a prestigious organization of specialty stores.
We
will gladly exchange any gift from our store within
in 90 days of your wedding. Gifts may be exchanged to
balance your patterns or for other decorative accessories.
This does not apply to engraved or special order merchandise.
Bridal credits may not be applied to previous account
balances, nor are able to give cash refunds.
In
order to serve you more efficiently, gift exchanges
will be by appointment only. Unfortunately, during December
it is virtually impossible to make exchanges. We therefore
request that you make them in January.
To
avoid scratching your gifts, each piece should be kept
separate and not stacked. Unfortunately,we are unable
to accept scratched or damaged merchandise for exchange.
Please do not affix stickers on merchandise or polish
any silver that you would like to return.
When
you receive Claude Moore gift cards, please return them
within 90 days. After 90 days, gift cards not returned
will be void. Additionally, gift card merchandise will
only be ordered after the cards are returned to our
store.
We
offer free shipping within Mobile County.
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